Small Luxury Hotel Ambassador a l'Opera Zurich

jbeebs18 (09.11.2017 04:53)
The staff was very helpful at the hotel, and the breakfast was quite good. Other than that, not much really stood out. The rooms were quite small, view was ok, and for the price we paid even with an upgrade we expected way more (and better). The hallways are very dated and the decor is very wanting. The bed was far too stiff and uncomfortable. Parking for our rental car was of course overpriced but at least they had it and nothing went wrong (like some reviews I had read prior to staying here). Overall, I thought it was quite mediocre and was expecting way more based on their promotional materials, photos, and the level SLH hotels should be. I do not have any pictures to even post for the review because it was that unmemorable. Also, I emailed the front desk after our visit with a question about a billing issue and they still have NOT responded to me yet...sad!

Kevin Chen (14.10.2017 08:36)
Well decorated and very comfortable room, we had a really nice stay!
The receptionists were also very kind and helpful.
Also the roof top is a great place to lay down and have a leisure time with the old Zurich

Jonathan Wellons (05.09.2017 19:02)
Comfortable idiosyncractic rooms. Good front desk service. The location is very close to the energetic Opera plaza with street wurst vendors, big crowds and a great lakeside view. Also close to many restaurants and some grocery stores. Not really close to the main train station.

Tom Adamek (14.08.2017 14:40)
Generally, a very nice hotel for the money. Rooms are small, but sufficient for short stays. Bathroom towels should be upgraded. Front desk personnel is not well trained, in my view.

Simon Horswell (22.06.2017 20:31)
Great rooms that really love up to the description: small (but still quite big enough!) and luxury. Walking distance from restaurants and bars, and we were given a complimentary beer at the hotel bar on arrival. Friendly and polite staff. A nice find.

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