Frontier Veterinary Services

Chantelle Johns (05.10.2017 04:57)
I was bringing my dog here since 2015, the first time we ever had an emergency was monday night. I called and the receptionist asked " is this an emergency or can you hold" I said "emergency"- she put me on hold anyways. It took me just about 9 minutes to get there - while still on hold. To which the receptionist turned me away because I didn't have an appointment. My dog swallowed a huge bone, I brought him to the university to which they found that he needed surgery and that it was pretty serious. They have no problem taking your money for regular appointments but as soon as it's an emergency its an inconvenience for them. So sad, I will never bring my dog here again. If they can't care for him when he desperately needed it I will not be trusting them with his health EVER again. Might I add that this happened shortly after 5pm monday night and she told me that I needed to book an appointment preferably for thursday night.

Harley Balius-Curzey (30.06.2017 11:46)
Having been a pet owner for over 20 years and also having dealt with vets in two different countries, Frontier Vets in Saskatoon are the best vets we have ever had. We make a 6 hour round trip for the peace of mind to have these vets care for our animals. Their interaction with our pets are so gentle and caring, and so informative with every step of treatment. We cannot express how grateful we are to have such wonderful service at affordable prices. Thank you so much for taking care of Akela and Pandora!

Cassandra Hill (18.06.2017 23:49)
Would recommend this place only with extreme reservations. If you have a vet there that you trust and works well with you and your pet - awesome. Just make sure you specifically ask for that vet each time you book. They seem to like to switch up vets frequently and can have 6 or 7 vets working at any given time. I realize new vets need to start somewhere but it is frustrating to be paying the same high price for someone inexperienced to be looking at my sick pet. The other thing that really bothered me about this office is that there always is another staff member (sometimes even two!!) standing in the exam room along with myself and the doctor. It just puts more added stress on my pets (especially my cat) who is already terrified. I have since been to another vet office that does not do this, and visits go way smoother. I have also noticed that prices are on par with other vets in the city so why not go elsewhere if the experience is way better?

Devan Morgan (18.06.2017 08:15)
Easily the best Vet Clinic in town. the entire staff, including the amazing Vet Doctors, were nothing but awesome to deal with. I took our two cats to them, nervous that something bad was wrong with them. They instantly showed love towards the cats and upon picking them up, thoroughly broke down what was accomplished. Not only are the cats feeling amazing now, but I have gained 100% trust & confidence in this awesome place. Will recommend. A+++

Karen Kijiji (16.03.2017 20:55)
I went to see Dr. Ruth Sims because my dog had an ear infection. She did an external exam (which the receptionist wouldn't take, " no, I don't want one ", from me at all ). I was under the impression that I definitely needed one, or the dog wasn't going to be seen ( my first time, i didn't know better ). It was upsetting to me that I was told that I also had to have the external exam, money spent that was not necessary! My funds are very limited but I didn't want to see my dog in pain anymore.
I was sent home with a print out of the exam as well as medication for her ear. What pissed me off is the external exam ($71.50, my money wasted ) stated that her eyes were bright and clear ( not true, she did NOT have bright clear eyes, she had cataracts )!
One thing that I do know, is that, I could see that she had cataracts. I called and asked if they gave an okay on the eyes in error of one of the other 'external' body parts examined, perhaps something that needs attention, you know, like the things I can't see, heart, gastrointestinal, etc ). The reply was, "we will call you back". I waited 2 days and received no call. I called again, asking for Dr. Ruth Sims to please call me. I have never received a call from anyone.
I do not know how that exam was necessary for the problem that I took my dog in for. I need every penny I have, but I also try to do what's best for my dog.
Take the money and run!
It is not right that we have to pay for a service, that we do not get. 😔
I will not return here. I now go to a happier vet on the East side.

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