Hertz Local Edition

TED Yang (14.10.2017 21:08)
very bad custom service, They insist that I need to buy another insurance which I know my credit card have covered, and they are always unhappy and have no patience.

Michael Reen (27.07.2017 17:20)
POOR CUSTOMER SERVICE. My wife traveled to NJ from Texas and pre-ordered a rental from Hertz. When my arrived at this Hertz to pick up her vehicle she was told that they would not honor the PREPAID reservation for the vehicle. CAR RENTER BEWARE!

Vinod Mummidi (14.07.2017 17:59)
Very Bad Customer Service.

Mary Elizabeth Allen (02.06.2017 20:16)
Very understaffed. Was told the night before a car would be available at a certain time. It was not. In fact the employee told me they had never heard of me or my reservation. At first I was told only SUVs were available, but went I said I'd go elsewhere, a smaller car was suddenly available. Was there over an hour during which time only 3 people were served. Insisted I take insurance which I knew I didn't need. Had to have my insurance agent call the next day to cancel it. I will never use Hertz again.

Kevin Barger (12.08.2016 20:42)
I reserved a car back in May 2016. I knew about the hold on the card no big deal. I was advised the policy changed after I made my reservation and they would not honor that. Funny how hertz fails to e mail or let me know that I had a reservation also or changes of policy from the previous year. Do NOT waste your time wit this company. I went to enterprise 30 minutes later left with a car customer service was great and matched the price I had from hertz. I will never be a customer of hertz again.

Pievienot savu novērtējumu