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Hertz Local Edition

827 Boston Road, Springfield
5 novertējumi
7.60/10.00
+1 413-782-1913

Hertz Local Edition uz kartes

Novērtējums

Nick Iapalucci (31.07.2017 00:35)
Waited 2.5 hours to pick up a car that we prepaid for months in advance.
geof spear (14.12.2016 03:38)
Excellent service and great prices. Janet was amazing! She did an excellent job providing me with a vehicle and getting me on my way quickly. She knows her business. Alex, who brought me to pick up the rental car, was very sweet, professional and polite. It was a pleasure doing business with this company because of the employees! The car was perfect too. I would highly recommend this location for your car rental needs.
EWA Publicity (22.10.2016 06:36)
Janet and staff provide excellent, consistent service.
Kazmi Sitwat (03.10.2016 22:26)
Best car rental manager (Janet) ever
Moises Blas (13.07.2016 19:35)
Good price. Fast service. But give yourself 20 minutes or more just to refuel before returning the car. I refueled and the gas gauge did not move for at least 10 minutes. I never saw the gas gauge move. The employee, Janet, got offended when I said that rental car companies tamper with gas gauges. Janet said that some gas gauges need time to "reset" and said that maybe I did something to cause this problem such as leaving the key in the "on" position while refueling. I showed Janet my gas receipt and asked for receipt from hertz indicating that I returned the car with a full tank of gas. She refused and told me that we should wait for the gas gauge to "reset". I didn't have time to wait. She told me she would continue to monitor the gas gauge ( to see if it moved) and let me know if I would be charged a refuel fee. She agreed to give me a receipt showing that I returned the tank on "full" but insisted that she would continue to "monitor" the gas gauge. In other words, it seems as though the gas gauge is rigged to force you to fill the car with gas until the nozzle clicks which is the only way of knowing that the tank is full. But then you need to give yourself plenty of time for the gas gauge to "reset" otherwise you may end up paying a refuel fee even after you filled the tank.

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