Anthem Blue Cross and Blue Shield

Cleveland Williams (07.11.2017 05:41)
Great place

Liam Juboury (07.06.2017 23:02)
Worst customer service ever

Nathan Passen (21.03.2016 19:57)
Worst company customer service in my life. Anthem outdoes all of the horrible things we've come to accept from insurance providers like anthem.
I gave 1 star only because you can't get this completed with 0 stars.

A B (29.07.2015 23:26)
My daughter was placed on Anthem via court order in a child support case. We do not live anywhere near VA, but my job in my home state does not provide insurance so we were left with no other options. A few months ago, she got very ill and had to be taken to the emergency room. Since then, I have had nothing but problems getting the claim processed. First they claimed that the insurance had been terminated, which wasn't possible due to the court order, then they claimed that they didn't have the correct information (also not true), then they claimed that all of the paperwork was processed correctly but they "forgot" to send out the payment (payment was never received). Now the bill is being sent to collections and they are telling me that they don't cover out of state expenses period no matter what the circumstances. The sent the bill back through claims and will get back to me in a few weeks, but it will be too late by then. They have covered costs for other medical care in the past so I'm not sure what the problem is other than they just don't know how to do their jobs correctly. We have been paying for their coverage for over a year now, only to find out it is useless because we live in another state. If you have the option to go with another health insurance company, do it. These people do not deserve your money.

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