Brian Kirwan (02.11.2017 01:51)
Confirmations only mean they will confirm to screw you! We did everything we had to do to make and confirm our reservation. At 5: 30 pm (mind you they close at 6 pm) the day before our pick-up this location called us to let us know they could not get the vehicle (funny, the airport location had them- for double the price) even though we made the reservation 2 weeks in advance. Customer service center was no help either.
NEVER EVER RENT FROM HERTZ!
John Coryat (07.10.2017 05:44)
Hard to access. Tricky to find. Only go here if you're staying downtown.
Chris Biggins (24.09.2017 17:26)
I rent from this Hertz location frequently (a minimum of 25 times) and consistently receive friendly prompt service.
On one occasion there was a billing error and management made sure to clear up the issue quickly.
I am a gold customer and use hertz in other city locations and while the service has been good the Downtown Orlando location has surpassed them all.
Daniel Whitehurst (08.08.2017 11:01)
This is my go to place when I need to rent a car. It's centrally located in the heart of downtown Orlando and it's on the bus line. If you're using a debit card book 24 hours in advance.
Lynn Deguise (14.02.2017 01:16)
Wonderful we were at the train station so easy much easier than at airport. Just waiting for email bill recite no one there when we dropped off.