Anjella Paulette Spa & Style Bar

Alesandra B (09.10.2016 19:29)
I went in with a budget of 50 dollars and one mission of getting pore extractions on my nose since I have black heads. Maureen decided not to do ANY extractions but instead to give me a moisturizing facial since she thought my dry skin needed it. I was so shocked when she said she was done I jumped up and said" you didn't even do any extractions! You didn't do what I asked!" After she was done I told her it's not fair to charge me for what she had done because I NEVER told her to do that moisturizing facial. She started pressuring me into paying 80 dollars and she even blamed me for the "miscommunication" saying that, "I'm the one that came in for a facial and that's what she gave me so why are you so unhappy? I just spent an hour of my time working on you." I can't believe her. She was more concerned with her time being wasted than with actually giving me what I wanted. She is the typical gold digging business owner that took advantage of me for my money. She refuses to give me a refund too. Her unprofessionalism and my being taken advantage of made for the absolute worst spa experience I've EVER had. Massage Envy has a way better staff that actually LISTENS to directions. Actually, im sure ANY other spa in norfolk would be better. I'm still in shock that I was forced to pay 80 dollars for something I never asked for and blamed for it. I had plans and a budget for some skin care to treat myself and now it's ruined by her, some stranger that pushed me around and used me. I can't afford the chemical peel I wanted to get anymore.

Alicia Smith (11.03.2016 00:24)
Love this Spa!!!

Marion H. (24.10.2014 18:42)
A nice new spa spot! This area does not have many elegant ones so definitely go here for a relaxing time....I always get my wax done by Maureen she is the best!

Nicole Bullock (19.04.2014 20:13)
Maureen does a great job!

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