Southern Belle Riverboat

april skinner (07.11.2017 20:47)
If they would have let me put no stars I would have but it wouldn't let me posy until I clicked at least one star. I am so disappointed in this cruise. I have been on river boats before but this one was awful. NO LIVE entertainment and the customer service SUCKED!!!! We got up from our table just to walk outside and came back and our drinks and everything was gone. The staff could have asked if we were done, but nope. Then we walked down to the first level to check out the so called live entertainment and there was nothing there but a empty stage. I called and spoke to a young lady who was very rude by saying oh we don't give refunds at all, in her hateful voice. I said I am not asking for a refund but I would like to have a manger call me. Then Tuesday came and I had to call them. Spoke to a young man sounding like he was barely 20, said I am sorry but our entertainment got stuck in traffic. REALLY!!! so why were we not told of this before entering the boat uh? Yeah so needless to say we are out the 100 bucks for the so called dinner and live entertainment. BIG JOKE!!!! I do not recommend doing this cruise, save you money.

Kath Sekerak (23.10.2017 23:11)
Do not waste your money on this cruise or the reserved lunch. It is not worth the $160!!! While the crew was nice, the band was the BEST part of this tour. What the Southern Bell does not tell you - nor do they picture it properly on their website - is they have you line up on the beautiful Southern Bell and then file you in to a smaller river boat which is docked next to the larger Southern Bell. The boat they use for the tour is desperately in need of cleaning, repairs and updates. It smells awful!!!

Jade M (22.10.2017 03:12)
My brother in law booked us a nice dinner here for my sister’s birthday. Our “guaranteed window seat” had us faced away from the window. A waiter asked if we wanted a sweet tea to drink and we declined asking for water. He said “no sweet tea then?” and walked away. We didn’t receive water for 30 minutes after that. The bartender had no idea what she was doing and we almost missed the line for the buffet (because you only get to get up and get food once!). The food was terrible. Plain white rice, plain salad, unseasoned red potato halves, unseasoned green beans, fatty and bloody undercooked “prime rib”, which was just a glorified roast. The bottle of wine he paid $50 extra for was 4 small bottles of the cheapest sugary wine they had. And we received 2 wine glasses for 4 people. The music was depressing and the decor severely dated. Extremely disappointing for the money spent.

Jenni Allen (16.10.2017 15:56)
Really enjoyed this ride. It was just long enough and we really lucked out on how beautiful the day was to do this. It ride down the river was very beautiful and peaceful and the ride back up the river was really cool because of the captain and his fun facts about where you are, what is around, how it has changed, the history behind everything, and some ecology about the area. Don't trust the dates and times available for each cruise on their website, as they have much more than what is listed. You might want to call instead of relying on it.

Alan Parmer (07.10.2017 23:16)
Beautiful experience on the Southern Belle and the owners are fantastic. I recommend the dinner cruise. Excellent Prime Rib and drinks. Entertaining, or just go up on deck and enjoy the sunset. It’s a life experience that you will never forget. Reasonably priced, too. Check Groupon for better price tickets if it’s out of your price range. You won’t regret your memories of taking a historic cruise on the curving rivers along the coast of Tennessee.

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