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Altis Grand Hotel

Rua Castilho 11, Lisboa
5 novertējumi
6.80/10.00
+351 21 310 6000

Altis Grand Hotel uz kartes

Novērtējums

Matthew Armstrong (21.10.2017 13:29)
Not exactly up to typical five star hotels standard.

The beds are exceptionally firm, even with the ability to request several layers of base softening, it's still on the firm side.

The breakfast spread is limited. For example, there will be milk but no dairy alternatives, there will be meat but nothing other than pork. So less variety than you would expect for this tier of hotel.

Having stayed in a suite and a standard room I was disheartened to see that guests staying in suites were offered shampoo, conditioner and shower gel, whilst non suite rooms only offered an all in one shower gel for hair and body. (Since when do five stars hotel guest not merit shampoo... how cheap does the management have to be to decide to not offer shampoo to five star guests?)

When the temperature is set in the shower, the temperature continues to fluctuate between hot and cold.

Plus points:
Suite guests are given a free bottle of port on arrival.
Suite guests are offered a free 30 min massage in the spa if there are slots (or alternative service of equal value)
The staff are professional.
The rooms are clean
The location is good
Jeff Haykin (20.10.2017 20:45)
Very nice hotel, good location with a professional staff.
Enrique Lopez (17.10.2017 00:23)
I got really different feelings regarding this hotel. The staff it’s súper profesional and nice but I’ve never been in a 5 Stars hotel where they charge me for everything and plus super expensive. To rent a movie is 12€, to get a massage around 60€, on the restaurant 29€ for steamed vegetables, 2€ for nespresso capsule ...and I could carry on saying so many things. I’ve been in so many 3 stars hotel where they give you a welcome bottle of water free at least. I mean the 5 stars are just on the overall overprice they want to charge you not on the service or quality of it. This is my second time here and I’ll never be back. Not recommended.
Michal Wojciechowski (15.09.2017 01:11)
I stayed there only for one night and regret it was only one night. The biggest impression I'll remember for a long time was the staff top professional yet very open and building up a nice relation. I've heard about high quality SPA in there, but traded in for a walk up and down of nearby located Avenida de Liberdade. Rooms are excellent. Hope, I'll be back there soon.
Sonia Valente (14.09.2017 19:36)
This hotel is very nice and well located, very central and close to all the best places to visit in Lisbon. Near Bairro Alto one of the most vibrant nightlife places to visit - where some of the best restaurants, nightclubs, pubs, art galleries, tattoo parlours, designer shops, jazz clubs are.

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Portugāle, Lisabona