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Cineplex Cinemas Lansdowne and VIP

Unit 107, 325 Marché Way, Ottawa
5 novertējumi
8.00/10.00
+1 613-232-2770

Cineplex Cinemas Lansdowne and VIP uz kartes

Novērtējums

Audrey Cormier (28.10.2017 23:46)
Have been to the Ultra AVX shows, and it's a beautiful new theatre. Haven't tried VIP, but now I want to. Lots of screens at this theatre. Convenient, with lots of restaurants close by too. Plenty of parking - just check the TD Place website to find out if it's a game night when you make plans. Favourite Cineplex in the city.
Rebecca D (14.10.2017 05:13)
Amazing service. Had such a great experience. The manager Tony helped us resolve an issue we had with tickets effortlessly so we were able to have a very enjoyable evening. We also went upstairs to the VIP lounge and the sever Taylor was AMAZING. So friendly, felt like we were hanging out with our friend. We love VIP lansdowne and would recommend this experience to anyone!
Ed Wigfield (09.10.2017 16:00)
I've been to this theatre a few times, and my wife and I usually take advantage of the VIP seating. Normally, everything goes smoothly, and we enjoy the experience. However, last night was a bit different. And, if it had just been one or two things, I probably would still have given a higher rating. So, if anyone is reading this review, take it with a grain of salt, as this is really based off one night and not my cumulative experiences with this theatre.

When we arrived, we had already purchased our tickets online to watch a movie in one of the VIP theatres. We were informed there was some technical difficulty and the VIP theatre was not working. They could either offer us a refund or a later showing in the regular theatre. This is a bit annoying, but understandable. Stuff happens. The manager also gave us some coupons for a free movies another night. So we thought that was nice of him.

Since we had time to kill, and we wouldn't be able to take advantage of the VIP in-theatre service (yes, I know, first world problems...), we decided to eat in the restaurant. Unfortunately, the food was mediocre at best. Not bad, but if we had more time, I would have chosen one of the other restaurants nearby. Also, the waiter seemed a bit distracted or confused and while not unpleasant, not very attentive or helpful either.

When we went to get some snacks before the movie, I paid with a large bill. This seemed to confuse the young person behind the counter. It was like he had never seen cash before. Eventually he gave me back my change in five dollar bills... I don't think I've ever been given so many five dollar bills in my life. Would it have been so hard to have found a few twenties? Once we sat down, and started eating our popcorn, we noticed that there wasn't any butter on it. Again, a bit annoying since we asked for butter. But, it was even more frustrating since we also paid for extra butter and didn't get any. Out of everything, this actually irritated me the most, paying for something, and not getting it. Again, stuff happens.

While the movie itself was great, and we really enjoyed it, I guess we just came on an off night filled with technical difficulties and experienced staff that were a bit sub-par. I'm sure we'll still go back. Just next time, we'll make sure to check for butter...
Roberta Arlidge (12.08.2017 06:14)
THERE IS A SECRET ESCALATOR AND BAR..... You need to show your stub to get in.... SNAZZY COUNTRY CLUB? NOPE A MOVIE THEATER. I kid u not. 😎 VIP BABY!! STEP ASIDE VEGAS. 🤗All kidding aside I liked it. Would I do it again? NO WAY. Why? Besides the fact I am cheap I feel ripped off ENOUGH at the cost. If the movie stank I would feel stupid wasting good money. Staff great. Food well Dairy Queen quality that cuts corners but the Brag factor? PRICELESS. Getting drunk in public watching a movie shoes off being waited on while you sit in a leather seat recliner with built in tray? What's not to love? Couldn't help sneaking a peek at the other VIP's however. Kinda let down. They were all middle aged all tipsy and normal? Was expecting a few celebs....😆 The staff said Seinfeld rented the whole​ theatre and I quote "rolled in with a whole​ group two years back and Justin Trudeau is a reg and Harper before him. Oh well. It was a horror movie. Liberals must be scared of ghosts..
Damon Inlow (28.07.2017 06:39)
Always enjoy our date nights at VIP. Big comfy seats with easy access hand holding. Good food delivered right to your seat. The lounge and private bathrooms are a nice perk. Bit pricey for Ottawa at $24.99 but you can always go on cheap night or find a coupon if needed. Parking is super easy once you have done it a couple times, just look for the blue.

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