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The Rooms Hotel & Residence Tirana

Rruga Sami Frashëri, Tirana
5 novertējumi
8.40/10.00
+355 4 555 0501

The Rooms Hotel & Residence Tirana uz kartes

Novērtējums

Vanja Lovrentijev (01.10.2017 22:05)
Excellent hotel, excellent staff, very good design and high technology in the rooms. the only small flaw is that it is a great wellness & spa and fitness out of the hotel some 50 meters. a hotel you have to visit.
Parisa Salehi (07.09.2017 07:51)
This was the worst customer service and experience I have ever had with management at a hotel. The one star was for the room which was very nice but the rest of the experience was so awful that I would never recommend this hotel to anyone.

I have traveled to may countries and stayed and many hotels and I have never had such a horrible experience with staff and management. I suppose if there was nothing wrong with your booking and there were absolutely no issues that a hotel manager had to deal with (even apparently a slight one that anyone with decent hotel management background could manage in their sleep), then a stay at this hotel might be fine. But we warned that if there is even the slightest problem, this hotel management will not be able to deal with it in a professional manner.

Pros:
- well appointed apartments available with kitchens and living rooms

Cons
- horrible customer service and management
- not a true hotel with it's own building and lobby. It is incorporated into a residential apartment building which is not clear on the website
- fees created out of thin air to squeeze customers for more money
- website claims amenities that were not included in all the rooms: breakfast, ipad and safe in the room.
- good neighborhood close to a lovely park but about a 20 min walk to the city center
elsa lulaj (28.07.2017 14:06)
Excellent place to stay. Clean, friendly staff, great lication, excellent rooms. 😘
Hidden Gems (07.08.2016 18:29)
One of the best hotels in Tirana, located in a fancy querter of the city
Lukas Hirschl (21.12.2015 15:22)
Staying here at least once a month.
An outstanding hotel in one of the best areas of tirana.
City center is just a 10 minutes stall away.
The rooms are beautifully designed and have a very high international standard.
Recently they opened a new lounge/reception area with excellent food offerings.
Glad i have found that place almost 4 years ago, as it is in my optioning the best place to stay in tirana if you are looking for a high international hotel standard.
PS: The Staff is outstanding and can arrange everything for you.

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